SHIPPING POLICY
1.1 This Shipping Policy governs the delivery of products purchased through the Website.
1.2 By placing an order, you agree to the terms set out herein.
2.1 Orders are processed within a standard timeframe of one (1) to three (3) business days following receipt of full payment.
2.2 The Company reserves the right to extend processing times during periods of high demand, limited stock availability, or operational constraints.
2.3 Bulk, hospitality, or large-volume orders may require additional processing time.
3.1 Deliveries are fulfilled through independent third-party courier service providers.
3.2 The selection of the courier shall be at the discretion of the Company.
3.3 Delivery services are subject to the terms and conditions of the respective courier provider.
4.1 Estimated delivery timelines are provided for guidance only and shall not be binding.
4.2 Standard delivery within South Africa is generally completed within two (2) to five (5) business days following dispatch.
4.3 Delivery times may vary based on geographic location, accessibility, and external factors.
5.1 Delivery fees shall be calculated at checkout unless otherwise specified.
5.2 The Company reserves the right to amend delivery charges without prior notice.
6.1 The Customer is responsible for providing accurate and complete delivery information.
6.2 The Company shall not be liable for delays or failed deliveries resulting from incorrect or incomplete information provided by the Customer.
6.3 The Customer shall ensure that a responsible individual is available to receive the delivery at the specified address.
7.1 Risk in the goods shall pass to the Customer upon delivery to the specified address.
7.2 Proof of delivery provided by the courier shall constitute prima facie evidence of receipt.
8.1 The Company shall not be held liable for delays caused by:
8.1.1 Courier service providers;
8.1.2 Weather conditions or natural events;
8.1.3 Civil unrest, strikes, or disruptions;
8.1.4 Any other circumstances beyond the Company’s reasonable control.
9.1 Special delivery arrangements may apply to bulk, wholesale, or hospitality orders.
9.2 The Company reserves the right to determine the most appropriate delivery method for such orders.
Free shipping for orders over R 1,000.00
